Category Archives: Public services

Mythomania

Despite the constant misinformation from the government such as only 110 libraries have closed since 2010 we at least know what to expect from this administration as in practice public services and therefore libraries have never been under greater threat. This is down to ideology and dogma, and the rigid adherence to the economically dubious austerity agenda.

I came across the wonderful term ‘mythomania’ recently. Apparently it refers to the behaviour of habitual or compulsive lying…or in other words, spin! The mythomania developed by the government around libraries is almost admirable in its simplicity and effectiveness. Even the Prime Minister has got in on the act recently by claiming that library closures are due to ‘technological change’, whilst totally ignoring the massive reduction in funding.

If Conservatives hold a totally skewed view of libraries you would reasonably expect Labour to have an opposing narrative. Unfortunately not! The Labour view of libraries is rather conspicuous by its absence. This is compounded by major figures such as the new London Mayor. During the mayoral election race, the now successful Sadiq Khan, failed to respond in any meaningful way to campaigners request for support, no doubt cautious over criticising Labour controlled Lambeth.

The equally silent Maria Eagle, Shadow Minister for Culture, Media & Sport seems to have no apparent opinion – or should that be knowledge – of the library crisis, certainly if her Twitter feed is anything to go by. I’ve tried to contact Miss Eagle a number of times by email and Twitter but have, as yet, received no reply.

The last time a shadow minister tried to formulate an opinion around libraries was early 2014 under Helen Goodman. Unfortunately, she was a blink-and-miss-them appointment. Followed by the equally  ‘I don’t really want this role’, Chris Bryant, whose approach to libraries was so akin to Ed Vaizey’s that you couldn’t wedge a piece of paper between them. When challenged Chris’ mantra was ‘silence is golden’, refusing to engage with campaigners or support a fight against closures in his own constituency. Again by a Labour controlled authority.

Labour’s last attempt at writing a policy resulted in the risible Libraries: Innovation, Co-location and Partnership, which again was so similar to the Tories you could be forgiven for thinking they had been written by the same team. And herein lies the problem: the current government has no difficulty with libraries being cut, closed, hollowed-out, or out-sourced. We can disagree with and oppose this approach all we want but at least it’s a clear stance.

Labour on the other hand lack any sort of vision, policy or inclination around libraries and seem supremely unwilling to engage with campaigners to develop one. Unfortunately, for a party committed to public services under Corbynism this presents a conundrum as Labour controlled councils – stand up Sheffield – are just as likely to close and cut local libraries as Tory authorities.

Where there should be a stronger commitment to public services, we get the right of the Labour Party espousing the same free market terminology and localism mantra as the current government. On the other hand the left of the party seem willing to sacrifice valuable local services in order to indulge in petty point scoring against Tory austerity. Added to this mix are senior leaders who refuse to be drawn on the whole issue of the library crisis.

Many have an high expectation of Labour rolling back the devastating damages done to public services and libraries. Given the sheer lack of interest by previous and current shadow minister in the issue, campaigners are unlikely to see a viable alternative to Tory policy developed anytime soon. In fact given how quickly culture shadow ministers come and go it’s unlikely any will have time to develop a proper response.

But then again perhaps the perception that Labour will restore public services to previous levels is in itself a form of unintentional mythomania!

Parish or Bust!

A new phrase is set to enter the lexicon of library reductions: ‘parishing!’. It’s something I’ve warned about in previous posts but has mainly happened at a low level and very much under the radar. However, some recent high profile examples are bringing the issue to the fore. Parishing is the natural outcome of the localism and devolution agendas and in simple terms is the process whereby local authorities pass responsibility for universal and discretionary services to parish and town councils.

This is a rather cynical political ploy. The rationale being that councils don’t want to raise taxes above the referendum threshold but parish councils can raise the local precept to pay for services. With many councils set to raise the council tax by almost 4% this represents a double whammy of tax hikes for local communities, with low income families particularly vulnerable.

According to the BBC ‘thousands of parish and town councils in England increased their share of the annual bill, raising £18.9m in extra funds.’ The analysis shows that 5,217 parish and town councils increased the bill, 3,659 increased the basic demand by above 1.99%, and 60 parish councils at least doubled their bills in 2015-16. This is set to continue in the 2016-17 financial year with some parish and town councils significantly raising the precept.

What the article makes clear is the reason for the rises is to take on services previously provided by the principal local authority such as libraries, youth provision, and community buildings.

This is the approach being proposed by Cornwall under a devolution agenda. The Council’s Cabinet Member for Localism, Jeremy Rowe states

“Across Cornwall, our most significant current devolution priority is in relation to libraries and one stop shops, but there are a number of other exciting devolution projects underway locally, relating to a wide range of services and assets including open spaces, recreational facilities and community buildings.”

However, it’s not just in Cornwall but across many counties and unitary authorities that devolution is the catalyst for forcing additional responsibility onto lower tier councils and increasing precepts.

The justification for parish and town councils taking on services, such as libraries, is that if local people want the service then local people should pay for it. Unfortunately, such an approach and attitude lends itself to increasing social inequality between those communities that can afford services and those that cannot. It also continues the decline and fragmentation of library services, which further exacerbates such inequality.

This is rather at odds with the aim of creating robust, sustainable communities and services. Instead it appears a desperate  race to the bottom to provide the least service for the least cost, with some communities in danger of losing out altogether.

Equally, how parish councils taking on libraries fits into the 1964 Act remains to be seen and perhaps challenged. What is almost a certainty under these proposals is more job losses for library staff, replacement by volunteers, and a fall in the quality of service provision.

So it seems that along with localism and devolution, ‘parishing’ is yet another disingenuous term for drastic cuts to important local services including libraries.

 

 

 

 

 

Winning Hearts and Minds

It’s a new year but the same old battle continues. The battle that started five years ago and the coalition government’s introduction of the austerity agenda. Less public services and less libraries. However, the initial rush to closure quickly ran into trouble and the government was genuinely surprised at the strength of opposition, particularly those politicians who couldn’t see out of their rose tinted digital glasses: everything was available online and digital was the future. Whereas libraries were an anachronism, old fashioned, had had their day? Except they hadn’t and plenty of people were on hand to point that out. With placards, demonstrations and judicial reviews if necessary.

The Government and councils were quick to get the message and unfortunately closures quickly morphed into two more insidious strands that hid the true picture from the wider public: hollowing out and volunteer led. Both approaches causing just as much damage to the national public library sector but far more difficult to challenge and fight. Libraries, more than any other service, became the poster child for the Big Society.

In the early days many within the profession saw a opportunity to modernise the service, make it more flexible, more entrepreneurial, with more public engagement. After all weren’t we here to serve our communities? So greater involvement could only be a good thing. Public services, including libraries, had become too directive: doing onto communities rather than working with them. Thus, the inclination to change and involve communities was genuine.

Unfortunately, very few could imagine the scale of change to come, could envisage that by 2020 the core grant from government would no longer exist. This is all part of the governments push to greater regional devolution, with alleged spending powers to match. Some bodies, such as CIPFA and LGA, have welcomed greater financial autonomy for regions seeing it as a way of decentralising control from Westminster. This is to be a brave new world of local self-determination.

Despite the claim that retention of local taxes and business rates will support local services, in practice there are still huge gaps in funding. This has led to many councils becoming commissioning bodies, rather than directly delivering services, in order to survive financially. Nevertheless, this is raising some serious questions regarding the lack of legal protection contracting out gives to service users. It also means that universal and some statutory services, such as libraries, losing out badly.

The professional bodies were slow to act to the rate of change. Both Cilip and the SCL have to accept responsibility for wanting to continue with a more conciliatory and collaborative approach in the hope of retaining influence despite the very obvious negative impact on the profession.

The abolition of the MLA with oversight being transferred to ACE made matters worse, with libraries being shoehorned into an arts-centric model they were ill-equipped to deliver. Equally, ACE were determined to deliver a prototype of libraries that fitted the government agenda, frequently commissioning Locality to inflate the voluntary sector’s ability to run them.

Both Cilip and SCL continued to drive forward valuable initiatives such as the Universal Offers, growing the Summer Reading Challenge, copyright, digital, and e-lending. These are all important areas that require professional input and partnership working but by ignoring the political consequences of austerity and the impact on the profession such  initiatives were merely papering over the schisms and strains appearing in the sector. Between 2009 – 2014 Cilip lost over 4,000 members through job losses and those leaving the body out of sheer frustration with perceived political inactivity.

Something had to give and fortunately with both the appointment of a new CEO and pressure from members Cilip has now taken a more oppositional stance to the government agenda. This has included taking legal advice regarding the Secretary of State responsibilities to libraries and the launch of the My Library By Right Campaign. I shall return to the campaign in a future post but encourage every library campaigner, user, paid staff, and Cilip member to get behind the campaign regardless of the slight misgivings some have raised (and for goodness sake sign the bloody petition!).

The SCL continue with a more conservative and conciliatory stance, preferring to work in tandem with the LGA and the  Libraries Task Force. This has led to accusations of merely helping to bring about government policy rather than standing up for the best interests of the sector.

The difficulty when discussing the SCL is the sheer opaqueness of how it operates and the lack of any clear decision making mechanisms such as how it seeks feedback and consensus from members over controversial decisions. In fact do members get to actually vote on issues at all? While it appears to derive authority from high level partnership working with the LGA, the Reading Agency, etc. it also appears to lack any democratic processes, and thus lack a mandate, to genuinely claim to speak on behalf of the wider profession.

Campaigners have led the fight against library closures. However, campaigns have been piecemeal and lacking genuine national focus. So the biggest challenge for campaigners is to articulate an alternative narrative but accepting that, while major differences exist, it needs to include an element of compromise with vested groups such as the LGA and taskforce.

If the sector has failed to produce the national strategic leadership required then campaigning groups have also failed to fill the void sufficiently.  This is not a criticism but a recognition that opposition in itself is not enough.

What is needed is one body, or campaign group, speaking with one voice, with a vision for libraries and a realistic roadmap of how to achieve it. The individual elements already exist but bringing it together into a unified narrative to challenge the government’s account is for me the single most important issue for 2016.

I started the post by referring to the fight for libraries as a battle but rather than rely on a coercive approach, through funding and ideology, as the government is doing we must instead concentrate on winning hearts and minds across the political spectrum as well as amongst the general public. To do this we need a very clear, positive, and realistic vision for libraries.

 

 

 

Shape of things to come

I’ve been rather preoccupied recently with proposed changes in my own local authority, about which, obviously, I cannot comment. But needless to say has kept me busy, with little time or energy to write a new post.

I did have every intention of following the last post with a rather downbeat synopsis of what public libraries can expect to face over the next four years in relation to government policy and funding, or lack thereof. Much of which might  still happen. However, the one glimmer of hope recently is that Cilip, at long last, has decided to take the government to task and insist they fulfil their legal duties under the 1964 Public Libraries and Museums Act, as well as provide statutory guidance for local authorities.

The My Library By Right campaign has been launched on legal advice received by Cilip that the Secretary of State, John Whittingdale, is failing in his legal duty  to provide clear statutory guidance on the definition of a ‘comprehensive and efficient’ service.

For many campaigners this more muscular opposition is entirely welcome. For others it smacks of ‘too little, too late.’ Personally, I think it’s a campaign that has the potential to unite together campaigners, library staff, Cilip and others concerned about the parlous state of library provision. It provides a very clear campaign focus and is a marked change in direction from the last Cilip administration. For this Nick Poole, Cilip Board and Cilip staff should be congratulated.

The campaign would also benefit from a statement of support from the SCL, who as individual Heads of Service, suffer under the same cuts as all library staff do. However, given SCL’s rather conservative stance over such matters, this might not be forthcoming. Perhaps SCL needs to consider that what the LGA wants is not actually in the best interest of the sector or their members.

One positive step that all library staff can take is to sign the online petition and encourage family and friends to do the same. I cannot urge colleagues enough to do this one little thing in defence of a profession we all care so much about.

However, before I get too congratulatory, it’s still early days and realistically it is likely to be a long, hard battle as the campaign proposes an approach that is directly at odds with the government’s vision for libraries, and runs counter to localism and devolution agendas.

In tandem with this news Ian Anstice has highlighted a number of trends influencing public library provision. Out of the 10 trends (and an eleventh in a subsequent post), the two that I think will have the most impact are the reduction in funding to local authorities and conversely the additional funding for the continuation of the Libraries Taskforce over the next four years.

The Government aims to totally remove the central grant, which has always been the mainstay of local government funding, by 2020. Instead the shortfall will have to be made up by new funding streams such as business rates. Unfortunately, this will not plug the very real financial gap. Many councils will still face significant shortages and struggle to deliver anything other than adult social care and children’s services. Also, the expectation is that extra revenue raised from the business rates will be used for infrastructure projects rather than maintaining services.

Thus, the trend towards commissioning services out and expecting a greater entrepreneurial approach – even from services ill-suited to such – to generate income will continue. For libraries this means more of the same: closures, volunteers, community groups, hollowing out, and trusts. Another aspect that’s not often mentioned is transferring responsibility for local services to parish and town councils, funded through the parish precept.

The next area is the scope and work of the Taskforce. Its impact has been rather limited until now with the emphasis on facilitating the government’s and LGA perspective of libraries. So far it has failed to display any genuine leadership of the sector or reach a consensus with those who view it as little more than a vehicle for delivering government policy. But that perhaps shouldn’t be surprising given that it’s funded by the government and therefore the old adage of not biting the hand that feeds you holds true.

The likelihood is that the Taskforce will continue to support changes that make libraries more financially independent of council funding, delivered through a variety of models and governance such as community groups and parishes. Aligned with this will be the drive to generate higher levels of income and attract funding and grants from the private and charity sectors. The creation of trusts, mutuals and perhaps even library authority mergers will almost certainly play a part also.

This all complements the current political view and move to greater localism and regional devolution. Whether the Taskforce will wish to deviate from this approach, or more importantly whether it will be allowed to, and move closer to a position advocated by campaigners and Cilip remains to be seen.

That said, if a week in politics is a long time, then four years is a lifetime and we could all yet be surprised.

It only remains for me to wish everyone a very Merry Christmas and a Happy New Year and I’ll see you once more on the ramparts in 2016!

 

 

 

The Library User Comes Second

The phrase that ‘staff are an organisation’s most valuable asset’ was at one time so ubiquitous that it became accepted as a truism. Unfortunately, this belief was fundamentally undermined by globalisation as companies outsourced and focused on short-term gain and maximising profits, with employees seen as an expensive overhead and therefore expendable.

Despite this public services were to a certain extent protected. That was until five years ago and the introduction of the Government’s austerity programme and a political agenda that viewed centrally funded public services as a burden rather than an asset to the state.

That staff are a valuable resource is still accepted in principle, with plenty of lip service being paid, but in practice, particularly in local authorities, the reality is somewhat different. Over 500,000 workers having lost their jobs since 2010 and according to the Office for Budget Responsibility a further 500,000 more jobs are still to go, making the loss of a million jobs between 2010 – 2020.

Budgets have also decreased significantly with central funding to councils reduced by 40% and the spending review in November set to scale the grant back even further. The National Audit Office has warned that some councils may struggle to provide services they are legally obliged to and no doubt this will include libraries.

Nowhere is the perceived value of staff in principle and their replacement by untrained amateurs in practice more evident than in libraries, with views from some councils bordering on the absurd regarding the capacity and capability of volunteers. This approach is underpinned by the unevidenced belief that it is communities at the micro level that are best placed to determine the needs of that particular locality. Despite the fact that this very rarely applies to any other council or outsourced service in the area.

This is not to preclude the local community from having influence into the service via appropriate fora such as friends groups, but there is a fundamental difference between input and actual responsibility for delivering the service.

Despite the primacy afforded to communities I would argue it is the opposite; that it is staff and not the user that is most important. This has long been recognised in the commercial sector with many advocates of the approach of it’s staff who provide customer satisfaction so by keeping staff engaged a better customer experience is delivered. There are many books on the subject with perhaps Hal Rosenbluth The Customer Comes Second being one of the best known.

If this can be true in the commercial sector it is particularly true for the public sector delivering as it does vital public services. Many councils have a ‘vision’ and ‘brand’ that they expect staff to translate into practice. However, it is difficult to support any vision while at the same time being under constant threat of restructuring, increased workloads, reductions in conditions and pay, and redundancy. And in the case of library staff, replacement by volunteers.

What is perhaps surprising is that library staff actually do remain engaged despite such threats hanging over them, which is testimony to their resilience and belief in the social value of what they do. It is paid staff that deliver on services which include social equality, economic benefits, health & wellbeing, digital skills, learning, and literacy. It is not enough to have a passive service where the doors remain open, you need trained staff and qualified librarians to engage in outreach and activities that encourage people to come through the library doors in the first place. The work delivered around the Universal Offers, Libraries Change Lives, and the Carnegie Library Lab are shining examples of this.

While volunteers do their best to keep services running they lack the skills, knowledge and experience to develop and deliver such strategic and innovative programmes for the good of the wider community. Offering a passive service, with the expectation that users will come to the library without continuous innovation and maintaining high-quality services, is one reason why many volunteer libraries struggle to maintain visitor numbers.

Library staff and librarians offer a whole range of skills and knowledge that ensures a service is professionally managed and developed. Importantly, they offer a service for the benefit of the whole community and not just for a local ward or parish. For an extensive list of the type of work carried out see ‘What Librarians Do’ on the Voices for the Library website.

Many volunteers recognise this fact and even when forced to take on libraries regret the loss of paid staff as demonstrated in Lincolnshire.

Library users are incredibly important, as are their views on libraries, but it is paid staff and librarians that are essential to the running of an comprehensive and efficient service. To use business parlance libraries are not a start up scrabbling to place an untried product. Libraries are an established business with recognisable products, services, and a brand, and most importantly customer base. The challenge is to maintain and grow that customer base by offering products and services that customers want. Not that I agree with commercial terminology being applied to public services but for comparison purposes it’s useful in this particular context.

Thus, it is staff that are best placed to manage, develop, deliver, and innovate services that will keep the public coming through the doors and ensure that libraries have a long-term future.

 

Where does it go from here?

Well, despite the best of intentions to write more widely about politics I have actually found, after numerous aborted attempts, that the only area I really enjoy blogging about is libraries. So with that in mind Leon’s Library Blog is once again up and running.

I still firmly believe that the fight for public services is the fight the libraries. The genuine despondency felt by many staff struggling to deliver public services is summed up in a heart-felt letter by Corinna Edwards-Colledge, a Brighton and Hove Council Officer. In it she accuses David Cameron of deliberate contempt for council workers, outlines the devastating cuts to public services, and the negative impact on local communities.

Libraries are part and parcel of the struggle to deliver meaningful services to some of the most vulnerable members of our communities: from the housebound, to the job seeker who cannot afford internet access, and the families who are unable to buy books to effect the many positive benefits that reading for pleasure brings.

In fact the ‘reading for pleasure’ element of libraries has been poorly regarded and often disparaged by politicians. However, a recent report, The Impact of Reading for Pleasure and Empowerment, by the Reading Agency demonstrates the real, tangible benefits of reading for pleasure. As such, the loaning of books, in all formats, should remain a mainstay of library provision. An excellent blog by Dawn Finch outlines the main aspects of the report and why reading for pleasure is so important.

We are faced with 5 more years of ideologically driven austerity, the dismantling of public services, and the almost certain continuing reduction and fragmentation of public libraries. So the fight continues and I have decided to return to my musings mainly on the political and campaigning aspects of the ever changing library landscape (and yes, you can accuse me of doing a ‘Farage’ like u-turn!).

I cling to the hope that despite the changes to come we can continue to articulate a vision for public libraries, that while perhaps being a long way from the reality of current provision, nevertheless should be the ideal we aspire to, and which we will one day hopefully achieve.

Libraries: think, act and vote small!

Save our libraryI watched the leadership debate last night and regardless of which candidate or party you support, and it’s unlikely the debate would have done anything to alter your view, the fact is mainstream politics in the UK is changing rapidly. The traditional, monolithic stranglehold of the two big parties is being slowly pried apart and most commentators agree that multi-party politics in Britain is here to stay.

Personally, I thought it was the three women in the debate, Nicola Sturgeon (SNP), Natalie Bennett (Green Party), and Leanne Wood (Plaid Cymru) that came out of it the best and all challenged the prevailing austerity myth of the Westminster parties. Well done to Natalie Bennett for mentioning libraries as being one of the public services being irrevocably damaged by the Coalition’s slavish commitment to austerity.

However, it’s surprising how many within the library world are put off as soon as the ‘P’ word is mentioned; and by that I mean politics. Any attempt to equate the fight for public libraries with the wider political situation is met with uncomfortable shuffling and muttering. Quickly followed by an attempt to turn the conversation back to ‘real’ library issues such as copyright, LMS suppliers, the theme for this year’s SRC, or the ongoing gripe about the cost of Cilip subs.

It’s as if, for some, libraries should be insulated and set apart from the grubby reality of every day politics and the sad truth is, as a profession, librarians are shockingly disengaged in the fight to protect services, relying instead on the public to fight our battles for us.

To me this is an extremely naive and myopic view. From local campaigns, legal challenges, judicial reviews, bitter infighting amongst councillors, the changing terminology of cuts, and even the composition of the Leadership for Libraries Task Force, politics imbues and influences everything libraries do. Libraries are a public service and as any politician or councillor will tell you, public services are political at both local and national level.

However, it would be wrong to say that no fightback has taken place during the past five years and advocacy work has been carried out by many dedicated individuals both within and outside the profession.

One of the biggest criticisms about library advocacy so far  is that even quite compelling evidence about the value of libraries has had little effect. The usual response is to blame the library sector for not advocating strongly enough but the real issue is that the arguments have been ignored because they run contrary to government policy and ideology (for an excellent blog on this see Libraries, Advocacy and Austerity).

The only sop to libraries from the Government has been the setting-up of the libraries task force.

Whether the task force will be a genuine agent of change or merely a cover for the continued enforcement of government policy remains to be seen. Certainly the rather narrow emphasis on digital services or commitment to supporting and extending volunteer run libraries does little to solve the deep rooted problems facing the sector.

It’s also hard not to be cynical over the recent £7.4 million budget announcement for wifi in libraries when set against the very real 30%-40% reduction in library budgets over the course of this parliament. Less cuts would have resulted in wifi already being available rather than having to be grateful for this rather paltry and obvious pre-election bribe.

What is clear is none of this will change under the mainstream parties.

So let me argue why the new multi-party politics is a good thing for libraries. It’s good because the smaller parties give library supporters and campaigners more chance to influence policy. Regardless of the rhetoric of Labour and the Conservatives a vote for the SNP, Plaid Cymru, or the Greens is not a wasted vote. Maybe this election, or maybe the next, but certainly at some point, one or more of these parties will be a power broker and a party that has a positive view of and genuine commitment to libraries will bring this influence to bear, hopefully pushing back some of the the damage that has already been done.

Thousands of library staff, campaigners and library supporters, as well as millions of everyday library users will be going to the polls on 7th May and while libraries might not be the deciding factor in who they vote for it might just well be ‘a’ factor in their decision.

The big parties offer no positive alternative for libraries but the small parties might. So in order to make a long-term difference to the future of public libraries now is the time to think, act and vote small.

Libraries: an anachronism?

I was following a twitter conversation about the potential changes to Bristol Libraries and campaigners were angry with a piece in the Bristol Post  saying libraries are an anachronism. It’s not the first time that this ill-informed view has been aired and unfortunately it won’t be the last. Sometimes it’s from genuine ignorance of what libraries are and do and sometimes it’s an opposing ideological or political viewpoint to what libraries represent.

Rather than using facts, figures and stats (although they can be a useful weapon in the armoury of our arguments) my reply was one based on the principles that libraries are emblematic of. An acknowledgement that in the narrow neoliberal, consumerist society that many politicians and corporate interests are trying to enforce on us, libraries can indeed be seen as an anachronism, but one that represents the best of civic mindedness, and of which we should be proud and treasure.

publiclibrary

Libraries are an anachronism, a wonderful, beautiful anachronism: a free space, with access to unrestricted thoughts and ideas, in a world of narrow minded gain and bottom line economics.

They create communities and build society in the face of selfish individualism. They promote tolerance and openness in the face of bigotry and hatred.

They educate, inform and entertain, all for free, at a time when the powers that be wish us all to be good little consumers, vacuous and unquestioning.

They are a symbol of a public service for the common good when the authorities want sell our public services to the highest bidder for private gain.

They are an anachronism in the eyes of an elite that want to dis-empower us, keep us down and ill-informed.

A philosophical anachronism from a different era when radicals and visionaries understood you created a more just and equal society by lifting, not demonising, the poor and vulnerable sections of society. 

Libraries were and continue to be an essential part of the journey towards social equality.

Libraries are everything that neoliberalism and its acolytes undervalue and scorn and so should be everything that we love, cherish and fight to preserve.

Support Libraries, support public services

Libraries are a public service and as such are very much part of the political arena. Politicians have found to their chagrin that members of the public are proactive in defending libraries and campaigning to prevent closures. From Moray in Scotland, Devon in South West England, and Rhydyfelin in Wales, the message is the same, ‘hands off our libraries’. In both rural and urban areas people fight passionately to save a service they value even when local councilors and national politicians don’t. Sometimes the campaigns are able to influence the outcome initially or, as in Lincolnshire and Sheffield, sometimes not. However, the fight goes on.

But the damage being done to libraries is only part of the undermining of the whole public sector by mainstream parties yoked to an ideology of unrestricted markets and neoliberal values. As such, the fight for libraries should be seen as part of a wider struggle to protect public services. As the We Own it site states ‘public services for people not profit’.

As mainstream politics fracture under the weight of public disillusionment many have turned away from the hegemony of extreme centre politics to smaller parties such as the Greens, SNP and Plaid Cymru. Equally new pressure groups articulate a different vision of political engagement and offer a campaigning voice on behalf of a public distrustful of the link between politicians and big business.

Individuals concerned with upholding the public service ethos and preventing the commercialisation of valuable public services such as the NHS are finding different ways, mostly through social media and the internet, to debate, challenge, and engage. Sometimes they take more direct action such as the Occupy movement. The one thing they all have in common is seeking a fairer, more equitable, society than the one we have now. This is the new politics of the 21st Century. Whether it will have lasting impact remains to be seen.

Public services are under attack as never before and it’s up to us as users and public sector workers to defend them. So support libraries, support public services, support the common good.